At ons88, the fun of playing only means something when it stays in check. We provide the tools, support, and guidance every Malaysian member needs to enjoy gaming in a healthy and responsible way.
At ons88, we believe that online gaming — whether it's slots, live casino, EPL football, badminton, poker, or e-sports — should always remain a form of entertainment. It is not a way to pay bills, clear debt, or solve financial problems.
That is why ons88 invests in a comprehensive responsible gaming programme — not merely to meet requirements, but because we genuinely care about the wellbeing of every Malaysian member. The ons88 platform is built not only to deliver the best gaming experience, but to ensure that experience remains healthy and within your control.
Every self-control tool on ons88 is free, easily accessible through your account dashboard, and takes effect immediately once activated. We will never question your decision to set a limit or take a break from the ons88 platform.
Spot the early signs before they become a bigger problem. If you're experiencing any of the following, it's time to use ons88's self-control tools:
All of the following tools are available free of charge to all ons88 members and can be activated at any time through your account dashboard.
Set a maximum total deposit amount for a given time period. This limit helps you manage your spending and stay within your budget.
Daily / Weekly / MonthlyLimit how long you play in a single session. Once the time limit is reached, the ons88 system will notify you, and you can choose to stop or consciously continue.
30 min / 1 hour / 2 hours / CustomSet the maximum loss amount you're comfortable with. Once the loss limit is reached, your ons88 account will be automatically blocked from placing further bets for the specified period.
Daily / Weekly / MonthlyNeed a short break? Temporarily suspend your ons88 account. During the exclusion period, you will not be able to log in, make deposits, or play on the ons88 platform.
7 Days / 30 Days / 90 Days / 6 MonthsIf you decide to stop playing altogether, ons88 will permanently close your account. This decision is final and you will not be able to re-register using the same details.
Permanent & FinalEnable periodic reminders during your gaming session that keep you informed of how much time has passed and the total amount wagered — helping you stay aware and in control.
CustomisableTo activate any of the tools above, log in to your ons88 account → Account Settings → Responsible Gaming. Or contact ons88 live chat support for immediate assistance.
The process takes less than 2 minutes. Follow these simple steps to activate your self-control tools on the ons88 platform:
Enter your username and password at ons88.my. Make sure you are logged in to the correct account before proceeding.
Click the profile icon at the top right of the screen, then select "Account Settings" from the dropdown menu.
On the Account Settings page, find and click the "Responsible Gaming" tab to view all available control tools.
Choose the type of limit you want to set — deposit limit, session time limit, loss limit, or self-exclusion — then enter the appropriate value.
Review your settings, then click "Save & Activate". ons88 will send a confirmation to your registered email address. Limits take effect immediately.
Check the boxes that apply to you. This is for your personal use only — ons88 does not store your answers.
Beyond self-control tools, ons88 also takes proactive steps at the platform level to maintain a safe gaming environment for all Malaysian members.
ONS88 runs a rigorous identity verification (KYC) process to ensure only users aged 18 and above can register and play. Identity documents such as MyKad must be verified before an account is fully activated.
The ons88 system continuously monitors each member's gameplay patterns. If it detects a sudden or suspicious change in betting behaviour, the ons88 team will proactively reach out to that member to offer support.
Members who have set self-control limits or are in a break period will not receive any promotional emails, bonus offers, or marketing communications from ons88 for as long as those limits remain active.
ONS88 provides informational resources, guide articles, and safe betting tips that are accessible to all members. Knowledge is your best defence against unnecessary gambling problems.
ONS88 works with and refers members who need help to local Malaysian support organisations that specialise in gambling addiction counselling, ensuring they receive appropriate professional assistance.
The ons88 support team is specially trained to handle responsible gaming enquiries with empathy and without judgement. Reach us anytime via live chat in Bahasa Melayu.
Have a question? Here are answers to the most common things ons88 members ask about responsible gaming.
If your question isn't answered here, the ons88 support team is ready to help via 24/7 live chat or email at support@ons88.my.
Register your ons88 account today and enjoy a fun betting experience in a safe, responsible, and fully protected environment. Remember: smart betting starts with the right choices.