Terms & Conditions ONS88 – Terms of Use for Malaysia's Betting Platform

1Introduction & Acceptance of Terms

Welcome to ONS88, an online betting platform operating under the domain name ons88.my. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and ONS88 ("Company", "we", or "ons88").

By registering an account, logging in, making a deposit, or using any part of the ons88 platform — including the website, mobile app, or any related services — you acknowledge that you have read, understood, and agreed to be fully bound by these Terms and Conditions.

If you disagree with any part of these terms, you should stop using the ons88 platform immediately and contact our support team to close your account. Continued use of the platform following the publication of any amendments to these terms will be deemed acceptance of those amended terms.

2Account Eligibility

To be eligible to register and use the ons88 platform, you must meet all of the following criteria without exception:

• Aged 18 years of age or older at the time of registration. ONS88 takes the protection of minors seriously and reserves the right to carry out age verification at any time.
• An individual with full legal capacity to enter into a binding contract in Malaysia.
• Not a resident or citizen of any jurisdiction that prohibits online betting activities outright.
• Not currently on any voluntary or mandatory self-exclusion list from any betting platform or regulatory body.
• Registering on your own behalf and not on behalf of any third party.
• Not using a VPN, proxy, or any other method to conceal your true location in order to bypass regional restrictions.

ONS88 reserves the right to request identity verification documents at any time, including a national identity card (MyKad), passport, or other official documents to verify membership eligibility. Failure to provide the requested documents within the specified timeframe may result in temporary account suspension.

3Registration & Account Management

Each individual is only permitted to hold one (1) ons88 account only. Creating multiple accounts using the same name, phone number, email address, IP address, or device information is strictly prohibited and may result in the closure of all associated accounts and forfeiture of any existing balances.

During the registration process, you are responsible for ensuring that all information provided is accurate, complete, and up to date. Providing false or misleading information may result in account termination without notice, and any pending winnings will be voided.

• Your ons88 account password must be kept confidential and must not be shared with any other party.
• You are fully responsible for all activity that takes place on your account.
• If you suspect your account has been accessed without authorisation, contact ons88 support immediately.
• ONS88 will never ask for your password via email, SMS, or live chat — be wary of scams impersonating ons88.

Changing your name or primary account information requires identity verification and approval from the ons88 administration team. This process typically takes 1–3 business days.

4Deposits, Withdrawals & Financial Transactions

ONS88 accepts deposits via approved local Malaysian payment methods. All financial transactions on the ons88 platform are subject to the following terms:

Deposit:

• Accepted deposit methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX via Maybank2u or CIMB Clicks.
• The minimum deposit amount is RM10 for most payment methods.
• Deposits are typically processed instantly. Any delay exceeding 30 minutes should be reported to ons88 support with proof of transaction.
• ONS88 is not responsible for any fees charged by third-party payment providers.

Withdrawals:

• The minimum withdrawal amount is RM30. Maximum daily withdrawal limits vary by VIP membership level.
• Withdrawals may only be made to an account or payment method registered under the same name as the ons88 account.
• First-time withdrawals and any withdrawals exceeding certain thresholds require KYC (Know Your Customer) verification.
• Most withdrawal requests are processed within 5–30 minutes, depending on the payment method and account verification status.
• ONS88 reserves the right to delay withdrawals for security review or compliance purposes without providing detailed reasons.

5Bonuses, Promotions & Rollover Requirements

ONS88 offers a variety of promotions and bonuses to both new and existing members. All bonuses are subject to the specific terms stated in each promotional offer, as well as the following generally applicable terms:

• Each bonus may only be claimed once per offer unless otherwise stated in the relevant promotion's terms.
• Every bonus carries a rollover requirement (wagering requirement) that must be fulfilled before any winnings derived from that bonus can be withdrawn.
• Rollover is calculated based on the total amount of valid qualifying bets — cancelled bets, two-sided bets (arbitrage), and bets that violate the rules do not count.
• Bonuses may not be transferred between accounts or converted directly to cash without first meeting the applicable rollover requirements.
• Using multiple accounts to claim bonuses constitutes fraud and will result in the closure of all associated accounts.
• ONS88 reserves the right to modify, suspend, or terminate any promotion at any time with minimum notice.
• Any attempt to exploit bonuses or promotions through dishonest means may result in bonus forfeiture and account closure.

For the latest information on current ons88 promotions, visit the Promotions which we keep regularly updated.

6Game & Betting Rules

The ons88 platform offers a wide range of game categories, including online slots, live casino, Sports Betting (Malaysia Super League football, EPL, badminton), e-sports, poker, and arcade games. Each game category has its own specific rules available within the platform.

• All game results are final and not subject to dispute unless there is clear, verifiable evidence of a technical error.
• Technical errors or system disruptions that occur during an active game session will be resolved based on ons88's system records, which are deemed final.
• ONS88 reserves the right to void any bet placed on a market that has already concluded or that contains inaccurate information due to a technical error.
• Minimum and maximum bet limits vary by game type and the member's VIP level. These limits are subject to change without prior notice.
• For Sports Betting, ons88 uses odds set by market odds providers. ONS88 reserves the right to decline or limit any bet without providing a reason.
• In the event of a dispute regarding a game result or bet, ONS88's final decision is binding after an internal investigation conducted within 7 business days.

7Prohibited Conduct & Activities

To ensure a safe and fair experience for all ons88 members, the following activities are strictly prohibited on the ons88 platform:

• Money laundering: Using the ons88 platform for money laundering or any other illegal financial activity is strictly prohibited and will be reported to the relevant authorities.
• Bonus abuse: Registering multiple accounts, using false information, or employing any other dishonest means to obtain bonuses or promotions.
• Collusion: Collaborating with other players to manipulate game outcomes, particularly in poker or player-versus-player games.
• Use of unauthorised software: Using bots, automated scripts, artificial intelligence software, or any technological tools that provide an unfair advantage in gameplay.
• Arbitrage: Placing opposing bets on both sides to lock in risk-free profits as a means of exploiting ons88 promotions.
• Hacking & technical interference: Any attempt to hack, disrupt, or manipulate the ons88 systems, servers, or databases.
• Illegal conduct: Any use of the ons88 platform for purposes that violate Malaysian law.

Violation of any of the above rules may result in immediate account suspension, forfeiture of all balances and bonuses, and legal action where necessary. ONS88 reserves the right to cooperate with the relevant authorities in any related investigation.

8Account Suspension, Restriction & Closure

ONS88 reserves the right to suspend, restrict, or close any member's account at any time for the following reasons:

• Incomplete identity verification (KYC) or inaccurate information provided.
• Suspected fraudulent activity, money laundering, or violations of ons88's terms and conditions.
• Self-exclusion requests made by the member for responsible gambling reasons.
• Instructions from relevant legal authorities or regulatory bodies.
• Account inactive for more than 12 consecutive months without any login activity.

If your account is closed due to a terms violation, any remaining balance may be forfeited depending on the outcome of the investigation. If the closure is at your own request or for another valid reason, any eligible balance will be returned to you once the verification process is complete, within 5–10 business days.

Members whose accounts have been closed due to a violation are not permitted to re-register on ons88 using the same or different information.

9Privacy & Data Protection

ONS88 is committed to protecting the privacy and personal data security of all members. The collection, use, and storage of your personal data on ons88 is governed by our separate Privacy Policy, which forms part of this agreement.

• Your personal data is collected solely for the purposes of account operations, identity verification, payment processing, and improving ons88's services.
• ONS88 does not sell or disclose your personal data to third parties without your consent, unless required by law or court order.
• All data is stored on secure servers with end-to-end encryption and strict access controls.
• You have the right to request access to your personal data, correct any inaccuracies, or request its deletion, subject to ons88's legal obligations.

For more details, please read ONS88 Privacy Policy entirely.

10Limitation of Liability & Disclaimer

The ons88 platform is provided on an "as is" and "as available" basis. To the extent permitted by applicable Malaysian law, ons88 makes no warranties, express or implied, regarding the operation or availability of the platform.

• ONS88 is not liable for any losses arising from technical disruptions, server failures, cyberattacks, or circumstances beyond ons88's reasonable control.
• ONS88 is not liable for any losses arising from unauthorised account access resulting from a member's own negligence in safeguarding their login credentials.
• Game results confirmed by the ons88 system are final. ONS88 accepts no liability for losses arising from valid bets.
• Ons88's maximum total liability to any member under any circumstances shall not exceed the net deposit amount made by that member in the 30 days preceding the claim.

11Responsible Gambling

ONS88 places great importance on the wellbeing of our members. We believe gambling should remain an enjoyable form of entertainment and never become a source of stress or financial hardship. As a responsible platform, ons88 provides a range of self-control tools to support our members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits directly from your ons88 account dashboard.
• Session Time Limit: Set a time limit on your play sessions to avoid unintentionally spending too long at the tables.
• Temporary Self-Exclusion: Suspend your account for 7, 30, or 90 days if you feel you need a break.
• Permanent Self-Exclusion: Permanently close your account if you decide to stop playing altogether.
• Reality Check: Receive periodic reminders during your gaming session about time elapsed and the total amount wagered.

If you or someone you know is experiencing gambling-related issues, please seek help immediately. For more information on responsible gambling at ons88, visit the Responsible Gambling ours.

12Amendments & Governing Law

ONS88 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Members will be notified of any material changes via their registered email or through a notice displayed on the ons88 homepage at least 7 days before the changes take effect, unless immediate updates are required for security or legal reasons.

• Continued use of the ons88 platform after the effective date of any amendment constitutes your acceptance of the revised terms.
• These Terms and Conditions are governed by the applicable laws of Malaysia.
• Any dispute that cannot be resolved through amicable negotiation will be referred to the relevant courts of jurisdiction in Malaysia.
• If any provision of these terms is found to be invalid or unenforceable, all remaining provisions will continue to be in full force and effect.

For any enquiries regarding ons88's Terms and Conditions, you may reach our support team via 24/7 live chat or by email at support@ons88.my.